How we handle your data and privacy

Privacy Policy

How we collect, use, and protect your data—without legal fog.

Privacy in plain English

Here’s our confession. Most privacy policies sound like they’re written to protect the company, not the user. We flipped that script. First, we show what we collect and why. Next, we lay out your rights, the limits of our use, and what happens when you call us out.

We treat your data like a liability, not a goldmine. Our protocols start with minimal collection, strict retention, and full transparency. If something doesn’t serve your interest or legal compliance, we don’t collect it—no matter how tempting.

What we collect and why

We only collect what’s needed for your experience, our legal duties, or site improvement. No extra data, no hidden tracking. We say no to unnecessary collection—even if it means less insight for us.

Info you provide directly

Full name and contact details
Email address and phone number
Company or organization (if provided)
Service requests or inquiries
Preferences or settings you choose

Info we collect automatically

Device type and browser details
Approximate location data (city/country)
Visit times and session duration
Referring site or search engine
Technical errors or loading issues

How we use your data

We use your data to operate the site, respond to your requests, and comply with Malaysian law. No profiling, no selling. Here’s what data powers:

Account setup and authentication
Responding to service requests
Platform improvements and bug fixes
Usage analytics for site performance
Legal compliance and audits
Security monitoring and alerts
Direct communications with you

Our promise: We treat your data like an asset—guarded, not exploited. First, we strip out anything we don’t need. Next, we use strict access rules and regular audits. Finally, we stay transparent about every use. If we fail, we expect you to call us out.

When we share data

We don’t sell or share your data for outside marketing. Service providers only get the minimum needed to deliver what you requested. If the law forces us to share, we’ll notify you when possible.

Service providers

We only work with service providers who meet our standards for security and privacy. Each provider signs agreements that protect your data and restrict use to what’s needed for our platform.

Legal requirements

Sometimes the law says we must keep or share data. If that happens, we’ll explain why and what it means for you.

Anonymous analytics

We use anonymous stats to improve our site and understand trends—never for profiling or outside marketing.

Your rights

You have full control over your data. Request access, correction, deletion, or limitation at any time. We explain your options, act quickly, and don’t make you jump through hoops.

You can ask to see any personal data we hold about you.
You can correct inaccurate or incomplete data.
You can request deletion of your data at any time.
You can request a copy of your data in a usable format.
You can object to certain uses of your data, like analytics.
You can limit how your data is used for non-essential purposes.

Want to use your rights? Email or call us. We respond fast and will explain every step so you’re never left guessing.

Security and safeguards

We guard your data with layered technical and organizational controls. Firewalls, audits, role-based access, and ongoing testing all play a part. Our team treats security as a core duty, not an afterthought.

Our technical controls

Encryption for data in transit and at rest
Firewalls and regular system patching
Intrusion detection and monitoring
Multi-factor authentication for access

How we organize security

Only staff with a real need get access to your data
Mandatory privacy training for our team
Regular internal audits for compliance
Clear roles and responsibilities for data handling

How long we keep data

We keep your data only as long as needed for your account, site operation, or to meet legal requirements. After that, it’s deleted or anonymized for good.

Account info includes your name, contact, and access history.
Feedback and usage data on site features you use
Messages and communications with our team are stored securely.
Billing and transaction info (if you use paid features)
We don’t use your info for third-party marketing.

Request deletion at any time and we’ll explain what can be removed right away.

Transfers outside Malaysia

If your data leaves Malaysia, we use agreements and safeguards to protect your rights. Transfers only happen when needed for site operation or legal reasons.

We check that providers in other countries meet Malaysian privacy standards
We use contracts with data protection clauses
Transfers only happen when necessary for services or legal compliance
We notify you if your data leaves Malaysia

How we use cookies

Cookies keep our platform running. Some are essential for login and security. Others help us see how visitors use the site, so we can improve performance. We don’t use cookies for third-party marketing or tracking beyond our platform.

Types of cookies used

Essential cookies keep your account safe and the site working.
Performance cookies measure site speed and fix errors.
Personalization cookies tailor your experience but are optional.
Functionality cookies remember preferences and boost convenience.

You can manage cookie settings in your browser or ask us for help adjusting your preferences.

When this policy changes

We update this policy when our practices or laws change. We post the date and keep a history. Check back for the latest version—using the site means you accept updates.

Policy changes posted here—check for updates.
We may email if the change directly affects your rights.
You control your preferences—review your settings any time.
Questions? Contact us directly for answers.

Major changes? We’ll email users or post a notice in your account.

Contact us about privacy

Have a question or want your data removed? Reach out and we’ll handle it promptly and directly.

Belorenvitax

Standard Chartered Building, No. 2 Beach Street, George Town, Penang 10200 Malaysia

Phone: +6012-503 4672

Email: content@belorenvitax.sbs